The GirlAlive Diaries

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Communism

If America is supposed to be a capitalist country, why is there so much communism in the workplace?

I work for a large company, we'll just call Untied Health Care. I work in a claims processing team of about 35 people. We have a quota. We have to process 32 claims per hour. If we're consistently lower than that, we get fired. But what reward is there for working above that? None.

If I put in long days and process 40 or 50 claims per hour (which I could do), it doesn't really put much of a dent in the 30,000 or so claims that come in each week. And most of my co-workers can't do more than 32 an hour. If the "team" falls behind, they institute mandatory overtime. Mind you, I was never behind. I was doing more than my share. But we all have to work insanely long hours, regardless of our performance during those hours.

So if you work hard and do your best, you're still punished for the slacking of your co-workers. Which leads those of us who are capable of quality work completely unmotivated to do any more than the same slow pace as the rest of the team. If we're going to be punished regardless of performance, we might as well put in no more than a minimal effort.

This is communism. This is why the government of the USSR fell. With no rewards, there is no incentive to work. How do they expect to get our best effort if we have no real reason to give it.

I think I'll just do 32 claims an hour and save my energy for more interesting things, like watching tv.

Alana
www.girlalive.com

12:17 p.m. - 2005-03-01

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